Delivery & Returns

Shipping & Returns

Everything you need to know about getting Nudae to your door — and what happens if something isn't right.

Shipping

Where we ship

New Zealand only

Dispatch time

2–3 business days

Delivery time

3–5 business days

North Island

Orders under $85 NZD

$7.00 NZD

South Island

Orders under $85 NZD

$10.00 NZD

Rural delivery

Rural addresses nationwide

$14.00

You will receive a tracking number by email once your order has been dispatched.

Returns

We want you to love Nudae. If you are unhappy with your order for any reason, please contact us at hello@nudae.co.nz within 14 days of receiving your order and we will make it right.

Opened or used items

Due to the nature of skincare products, we are unable to accept returns on opened or used items unless the product is faulty.

Faulty or damaged items

If your product arrives damaged or faulty, we will replace it or issue a full refund. No questions asked.

Have a question about your order?

Get in touch